Responsible Gaming at tk997

Why Responsible Gaming Matters

Gaming and betting can be a thrilling form of entertainment when approached with awareness and discipline. However, problem gambling is a recognised condition that can lead to serious personal, financial, and family hardship. At tk997, we take a proactive stance — equipping our players with the knowledge and tools they need before problems ever arise.

Our platform is built for adult players aged 21 and above. We strictly do not allow minors to register or access any gaming services on tk997. We use identity verification processes to enforce this, and we ask all players to support us by not sharing their account credentials with anyone under the legal gaming age.

Setting Your Deposit Limits

Deposit limits are one of the most effective tools for keeping your gaming budget in check. tk997 allows you to set limits on how much you can deposit over a given period, helping you stay within a comfortable and affordable range. Here is how to make the most of this feature:

• 1Set a daily deposit limit that reflects a portion of your entertainment budget — not your total income.
• 2Weekly and monthly limits provide an extra safety net if daily temptations are hard to resist.
• 3Limit increases take effect only after a mandatory cooling-off period to prevent impulsive decisions.
• 4You can lower your limits at any time and the change takes effect immediately.

Players across Bangladesh who use deposit limits consistently report a more enjoyable, stress-free gaming experience. We recommend setting these limits when you first register, so your spending boundaries are clear from day one.

Self-Exclusion: Taking a Firm Step Back

If you believe that gambling is having a negative impact on your life, self-exclusion is a powerful option. tk997's self-exclusion tool lets you block access to your account for a set period or permanently. This is a serious and supported step — here is what to expect:

• ✓Short-term exclusion options are available for 30, 60, or 90 days to give you breathing space.
• ✓Permanent self-exclusion is available for players who wish to close their account indefinitely.
• ✓During exclusion, all marketing communications and promotional emails will be suspended.

To activate self-exclusion, contact our support team at [email protected] and our team will process your request promptly. We respect your decision and will never attempt to persuade you to reverse it during the exclusion period.

Time-Out Features: A Short Break When You Need It

Not every situation requires a full self-exclusion. Sometimes a short time-out is all you need to reset and reflect. tk997 offers flexible time-out options designed for players who want to pause temporarily without closing their account:

• ✓24-hour time-out: A one-day cooling-off period that begins as soon as you request it.
• ✓7-day time-out: A full week away from gaming, giving you time to reassess your habits.
• ✓30-day time-out: One month of enforced rest, ideal if you are going through a stressful period.

Recognising the Signs of Problem Gambling

Awareness is the first step towards change. The following warning signs may indicate that gambling is becoming a problem. If you or someone you know is experiencing several of these, we strongly encourage seeking help:

• !Spending more money on gambling than originally planned, or gambling with money set aside for necessities.
• !Feeling the need to gamble with increasingly larger amounts to get the same sense of excitement.
• !Lying to family or friends about gambling habits, or becoming irritable when trying to cut down.
• !Chasing losses — continuing to gamble in an attempt to win back money that was lost.
• !Neglecting personal, professional, or family responsibilities due to time spent gambling.

If any of these signs apply to you, please reach out to our support team. You are not alone, and help is available. Our team is here to listen and point you in the right direction — whether that means using our in-platform tools or seeking external professional support.

Protecting Young People and Minors

tk997 maintains a strict 21+ policy across all of its services. We use age verification checks during the registration process, and any account found to belong to a person under the age of 21 will be closed immediately and any funds returned. We ask all adult account holders to take responsibility for preventing underage access to their account — particularly in shared households or when using a shared device.

If you are a parent or guardian and suspect that a minor in your household has accessed our platform, please contact us immediately at [email protected]. We will investigate promptly and take all necessary action. We also strongly recommend using parental control software on shared devices to prevent access to gambling websites.

Getting Help and Support

If you feel that gambling is becoming a problem for you or someone close to you, do not wait. tk997's support team is available around the clock to assist players across Bangladesh. Whether you need help activating a self-exclusion, adjusting your deposit limits, or simply need someone to talk to, we are here for you. Your wellbeing always comes first.